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FAQs Reseller

FAQs Reseller

Questions & Answers

If you are planning to take your business on the Internet, you are probably impatient to see it up and running. However, it is better to take the time you need to make sure your chosen host provider is a good fit for you and your business. Here are a few important questions and answers that will help you decide on a reseller hosting when it's time to launch your website.

Choose Questions

What is reseller hosting? What is reseller hosting?
How do I become a reseller? How do I become a reseller?
How do I make money as a reseller? How do I make money as a reseller?
Do I have to resell hosting to purchase a reseller plan? Do I have to resell hosting to purchase a reseller plan?
What are the advantages of reseller hosting? What are the advantages of reseller hosting?
What is Private Labeling? What is Private Labeling?
How do I manage my reseller hosting account? How do I manage my reseller hosting account?
Do I have to be knowledgable about web hosting to resell? Do I have to be knowledgable about web hosting to resell?
What am I responsible for if I resell hosting? What am I responsible for if I resell hosting?

Questions & Answers

What is reseller hosting?
Reseller hosting provides you with the ability to create individual subaccounts from the divided disk space and bandwidth of your main account. You remain in complete control by setting the amount of space and bandwidth each subaccount receives. The number of individual hosting accounts (subaccounts) you can create depends solely on your purchased reseller plan. Easy Branches offer great plans allowing you to create up to 500 accounts and each account get it's own cPanel control panel.

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How do I become a reseller?
To become a Reseller all you need to do is sign up for hosting services with Easy Branches. Once you have done for our member registering, or if you are already our customer, you may begin signing up your resold customers as soon as you'd like. Make sure to specify in the signup that the billing be merged to your account.

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How do I make money as a reseller?
We provide high quality hosting services at a reasonable price, and you provide your customers with services beyond that, such as site design, programming, consulting, and marketing. As a reseller, you can concentrate on serving your customers with your areas of specialty, and leave the hosting to us. The idea is not to sign up as many customers as possible and try to make money from the narrow discount margin that you receive as a reseller. The discount is meant as an incentive for you to merge multiple accounts onto one bill for ease of processing, and not as a sole means of making a profit.

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Do I have to resell hosting to purchase a reseller plan?
You don’t need to resell hosting to purchase a reseller account. You can use a reseller account to host your own websites or be generous and offer hosting to your friends and family with their own control panel.

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What are the advantages of reseller hosting?
If you're a webmaster/developer you can host and manage all your websites under one reseller account for one price instead of paying your hosting provider for multiple shared hosting accounts. Additionally, you can resell hosting as a value added feature to your existing business or as a separate entity.

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What is Private Labeling?
Private labeling is when the hosting reseller advertises his company as the actual service provider, and does not use the name of the actual underlying web-host provider. This way the customers do not know who the actual provider is, and do not try to go around the reseller for a better price. In most cases, the customer does not even know that he is using a reseller.

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How do I manage my reseller hosting account?
All reseller hosting accounts come with two seperate control panels. WHM (WebHost Manager) is the administration control panel and cPanel is the end user control panel.

WHM allows you to completely manage and create all subaccounts giving them each their own cPanel. Some functions you can perform with WHM include:

* Create and manage all subaccounts.
* Ability to limit subaccount's disk space. bandwidth, emails accounts.
* Email all subaccount users.
* Change subaccount users' passwords.
* Check server status.

cPanel is used for the end user allowing them to manage their individual accounts which include:

- Create, remove email accounts, forwarders, autoresponders.
- View account information such as bandwidth usage, server status.
- Manage domains, subdomains, and parked domains.
- Manage and create MySQL databases.
- Add, remove FTP accounts.
- Access to pre-installed scripts

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Do I have to be knowledgable about web hosting to resell?
Basic knowledge is desired such as understanding various hosting related terms (mysql, php, various email features, etc). If there is something you don't know our support is available to respond to any questions that you may have. We are also able to provide technical support directly to your customer on selected plans so you can focus on making sales.

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What am I responsible for if I resell hosting?
You would be responsible for any interaction between you and your customer since we only support the direct reseller or you in this case. (except where end user support is contracted). This also includes building your hosting website, setting up your plans and pricing, and any other 3rd party script installations, etc. We as the parent hosting provider supply you with the resources (disk space, bandwidth, features) and handle all server related issues.

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